Payment Troubleshooting

Having Trouble Completing Your Payment?

It happens! Sometimes payments get declined—not because of you, but because banks use automated security checks to protect your account. Common reasons include:

✅ New Customer Verification – Your first purchase with us might need extra confirmation.

✅ Unusual Purchase Amount – Larger orders may trigger a quick security check.

Here’s What You Can Do:

✔ Check Your Card – We accept Visa, Mastercard, and American Express.

✔ Retry or Switch – If it fails again, try PayPal or contact your bank to approve the transaction.

✔ Verify with Your Bank – Some payments require 3D Secure (3DS) authentication—check your phone/email for a one-time code.

Pro Tip: If you don’t usually make big purchases, your bank might pause the payment. A quick call to them solves it!