Please note: Our warranty does not cover any labor, installation, maintenance, or service charges.
Warranty
We want you to feel secure with your purchase. All products bought from our official store are backed by a 1-year limited warranty, starting from the date of purchase. If a problem arises from manufacturing or material defects under normal use, we’ll work with you to resolve it quickly.
What’s Covered
1. Manufacturing or material defects.
2. Failures during proper use and installation.
3. Replacement parts or full replacement if repair isn’t possible.
What’s Not Covered
1. Damage caused by misuse, accidents, or modifications.
2. Normal wear and tear.
3. Problems resulting from installation not following product instructions.
Claim Process
1. Have your order number and proof of purchase ready.
2. Contact our support team and describe the issue. Photos or short videos help us review faster.
3. Our team will confirm the problem and provide the best solution—repair, replacement, or refund.
Extend Your Warranty — At No Cost!
Want extra peace of mind? You can add 12 additional months of coverage for free.
Here’s how:
1. Record a video (at least 1 minute) showing your experience with the product—your feedback, installation steps, or creative use.
2. Upload it using the link below.
3. Once received, we’ll extend your warranty automatically by one year.
By sharing your video or photos, you agree they may be used in part or in full for demonstrations, promotional content, or educational purposes. Your contribution helps other customers better understand and enjoy our products.
Warranty Term
All of our products are covered by a 1-year warranty, regardless of category. Your coverage begins on the date of the original purchase and applies to every item purchased directly from our official store.
Our Commitment
1. Warranty applies to the original purchaser.
2. In some cases, return shipping may be shared, but we always aim to minimize your cost and effort.
3. Our goal is to handle every claim fairly and hassle-free.
If you have questions or need help, please contact us through the Contact Us page, our team is here to support you.