1
Order Processing
Orders are normally checked, packed and prepared for shipment within two business days.
Shipping Information
MAXKOSKO SHIPPING
Shipping Information
We currently ship to the United States and Canada. Find our shipping rates, processing times and estimated delivery windows below.
RATES AND DELIVERY
Choose Your Shipping Method
Shipping fees are based on your order total and selected shipping method.
| Shipping Method | Order Total | Shipping Fee | Estimated Transit |
|---|---|---|---|
| Standard | $30 or more | Free | 3–10 business days |
| Standard | Under $30 | $6 | 3–10 business days |
| Expedited | Any order value | $20 | 2–7 business days |
Shipping fees apply per order. Transit time begins after the order has shipped.
Winter shipping note: Carrier delays may occur during periods of severe winter weather or unusually high seasonal shipping volume. If your order is expected to take longer than the normal delivery window, our customer service team will contact you.
AFTER YOU ORDER
From Order to Delivery
2
Tracking Information
Tracking details will be sent using the contact information provided with your order once they become available.
3
Package Delivery
Standard delivery normally takes 3–10 business days. Expedited delivery normally takes 2–7 business days after shipment.
IMPORTANT INFORMATION
Before and After Your Order
Processing vs. Transit
Processing time and transit time are separate. Estimated delivery time begins when the package ships, not when the order is placed.
Address Changes & Cancellations
Our system releases each day’s orders to the warehouse at approximately 1:00 a.m. for fulfillment.
If you need to correct your shipping address or request an order cancellation, please email us before 12:00 midnight on the same day you place the order: maxkosko@maxkosko.com .
Our team checks incoming emails daily and will assist whenever the order status allows. Once an order has been released to the warehouse or shipped, an address change or cancellation cannot be guaranteed.
After contacting us, please watch your email inbox, including your spam or junk folder. We typically respond within one business day.
Customs and Duties
MAXKOSKO covers applicable customs fees and duties under our current shipping policy, so no additional customs payment should be required at delivery.
Delivery Delays
Delivery estimates may be affected by severe weather, seasonal shipping volume, remote destinations, customs clearance or carrier disruptions. If we become aware of a delay beyond the normal delivery window, our customer service team will contact you.
Package not received? If the estimated delivery window has passed, check the latest tracking information and contact us with your order number for assistance.
Need Help With Your Order?
Send us your order number and question. Our support team typically responds within one business day.